Frequently asked questions
Everything you need to know about our services, our prices and looking after your home. Can’t find your answer? Give us a call.
Prices and booking
How much do your services cost?
The price depends on the job, the access and the condition of the site. Give us a call and we’ll give you your price over the phone, before we come. No surprises on the bill.
What areas do you serve?
We’re based in Vaudreuil-Soulanges and cover the whole region (Vaudreuil-Dorion, Saint-Lazare, Les Cèdres, L’Île-Perrot, Hudson, Rigaud and nearby), as well as Greater Montréal.
How do I book an appointment?
The easiest way is to call us. We answer your questions, give you the price and set a date. You can also fill in the form on the Contact page; we’ll call you back within one business day.
Wall-mounted units
How often should a wall-mounted unit be cleaned?
We recommend a complete cleaning once a year. Between visits, rinse the filters every two to four weeks when the unit runs a lot.
How can I tell my unit needs cleaning?
The most common signs: a musty smell when it starts, weaker airflow, black spots on the louvers, or water dripping from the unit.
Dryer vents and air exchangers
Why should I have my dryer vent cleaned?
Lint building up in the vent slows drying, makes the dryer work harder and can catch fire. A clean vent is safer and cheaper to run.
How often should the dryer vent be cleaned?
Once a year for most families, more often if the dryer runs every day or the vent is long. If your clothes take longer to dry, it’s a good sign it’s time.
What about the air exchanger?
A professional cleaning of the core, filters and grilles once a year helps it keep the air in your home fresh. Check the filters a few times a year as well.
Chimney sweeping
How often should my chimney be swept?
At least once a year, ideally before fireplace season. Many municipalities and insurers require it; keep your invoice as proof.
Does chimney sweeping make a mess?
No. We protect the floor around the fireplace and use a fine-filter vacuum. We leave the place clean.
Gutters and odd jobs
When should gutters be cleaned?
At least once a year in late fall, once the leaves are down. If there are lots of trees around the house, a second visit in spring is a good idea.
What kinds of odd jobs do you do?
Leaf pickup, tree pruning, bulky waste removal, appliance installation and much more. Tell us what you need done: if we can handle it, we’ll give you a price.
Got a job for us? Call Jo.
Tell us what needs doing. We give you a clear price over the phone and take care of the rest.
514-928-0176 Or request a quote online